Unfortunately, Chubb runs Chase’s price-protection programs.
Effective November, 2017, nearly all price-protection claims require an “attestation form,” signed with a “wet” signature. Once a claim is filed, Chubb (supposedly) “snail mails” the attestation form to you. It’s not available in any other format.
But don’t hold your breath. Many claimants are still waiting to receive their forms, more than two weeks after submitting claims.
We found out about the new req. while filing new claims. There’s now a box on Page #2 with language similar to this:
“To combat fraud, you must now submit an attestation form, after signing it with a wet signature. After submitting your claim, an attestation form will be mailed to you. Good luck, and God bless.”
Before getting a claim #, you must enter a cell-phone number, so that Chubb can send a one-time security code. You must then enter the code when submitting your claim. This process repeats for every new claim.
If you “check” your claim online, you must re-enter your cell-phone #, so that Chubb can send you another one-time security code. You must go through this process each time you check any claim.
NOTE: Chubb provided zero notice of these changes. They were simply implemented, without any warning. And, as stated, Chubb is apparently “forgetting” to snail mail the new, required attestation forms.