Agree with Full_Disclosure. It’s one thing to cancel a $50 bad debt after 180+ days with a customer that isn’t doing business with you anymore. It’s a different thing to close an account immediately when a payment comes in $50 short. The latter doesn’t sound that common to me. I’ve never been an AR manager, but I’ve audited entities with AR and it’s more common to see bills going out for amounts close to the cost of postage than it is to see $20+ debts cancelled before they are even late.
Agreed… but that’s not going to stop me from sending the payoff amount minus $49 before my final payment is due (on the off chance I ever get to that point) just in case.
US Bank just stopped canceling mine. Anyone else?
There is a data point that in the month where you have “Annual Membership Fee” (even 0.00) there will not be a “Credit Adjustment” to cancel the small balance.
D1sc0ver still cancels up to $2 ?
Thanks telflonmail, my $0 annual fee did post during that same cycle. I guess I’m the second data point for that