So I’ve been using the Alliant Rewards cards for almost a year now and using automatic payments for the entirety.
I log into my Schwab checking account and see my credit card payment - posted twice. Contacted Schwab, yep - posted twice on my account.
So I hit up Twitter while currently on hold trying to reach someone at Alliant. I get this reply:
"We’re sorry about that, XXXX! If you haven’t already, you’ll receive a message soon in online banking about the technical error. We’re making the corrections to your account ASAP. /1
You don’t need to take any action regarding the duplicate payment. Also, if the error created any issues on your payment account, please reply to the email in online banking so we can make things right. Sorry again for any inconvenience! /2"
What in the actual hell? This cannot be serious. How could they double deduct everyone’s account?
Hope no one else got hit with this, but it seems others have based on that Twitter reply!