For the past two years I’ve been getting “account paid” and “bill due” notifications for some random person’s Citibank CC. I’ve got a first+lastname@gmail address and their name is identical.
There’s no unsubscribe or other way to report that I’m getting these things. I called Citi, they won’t do anything about it unless I’m the cardholder, they actually refuse to speak with me (I can understand why). I can just filter out the emails, but I’ve got a Citibank CC myself and don’t want to accidentally filter out bill notifications for my own account.
I even tried forwarding the emails to Citi’s scam department and an exec email I found online, but I unsurprisingly didn’t get any response there either. Anyone know what else I can try? Or do I just deal with this via a slightly complicated filter and hope it works?