Spinning this topic off from the Best Nationally Available High APY Liquid Accounts thread.
The context is the use of questions by financial institutions to help establish identity by asking questions such as “Which of the following (if any) serviced your recent auto loan?”. These questions use information that can be obtained even when a credit freeze is in place.
I found it odd that Ally Bank used “Which of these is the closest hospital?” and one other reported getting that same question. Not only is the question somewhat ambiguous (in my case, it listed a hospital that was closed a few years ago), but it can easily answered by anyone willing to do a google maps search To wit glitch99 replied …
Yes, it is true of some other questions no doubt. As to the one about where is this address located, it is somewhat less obvious since it only shows the street name which in most cases doesn’t narrow it down much (e.g. “In what county is 291 Green Street where you once resided?”). I got that question regarding a place I lived 45 years ago!
IMHO these questions pose more of a burden on the legitimate person than the potential scammer. I do like that they can put some filter in place to establish identity even when credit records are frozen, but it sure is frustrating when the choices all appear wrong (and “None” is not a choice), or there is a choice that is arguably close to correct but not exactly.